Fees
Fees and health funds
Clearer costs before you commit to treatment
Dental treatment is easier to plan when you know what is being recommended and what it is likely to cost. We will explain fees before treatment begins and, for larger plans, help you understand which parts are a priority and which may be staged.
Health funds
Can I use my health fund?
Dalkeith Dental accepts all health funds. Ask for item numbers so your fund can confirm the cover that applies to you.HICAPS
Can claims be processed?
Many health fund claims can be processed through HICAPS where available, but each claim depends on your fund and policy.Fees explained
How we talk about treatment costs
The exact fee depends on what your dentist finds, the treatment involved, appointment time, materials, laboratory work and any records or referrals that are needed. Once a plan is clear, we can provide the relevant item numbers and expected fees so you can make an informed decision.
- 01
Your appointment starts with a conversation about your concern, dental history, and what you want help with.
- 02
Your dentist checks what is needed before recommending treatment. Records, radiographs, or referral pathways may be considered where appropriate.
- 03
If treatment is recommended, the team explains the options, item numbers, likely fees, and anything that may affect the plan.
- 04
You can take time to check with your health fund before booking the next stage, especially for larger treatment plans.
Health funds
Using your health fund
Dalkeith Dental accepts all health funds. Preferred funds currently include HBF, HCF, NIB, CBHS and Smile.com.au. Your individual rebate depends on your policy, waiting periods, annual limits and the item numbers being claimed, so your fund is the best source for confirming what applies to you.
Accept all health funds
Preferred funds
Preferred: HBF, HCF, NIB, CBHS, Smile.com.au. Your policy still determines claim details and rebates.
Before you call your fund
What to check before making a claim
Bring your details
Bring your physical or digital health fund membership details if you would like us to process an eligible claim through HICAPS where available.
Ask for item numbers
When treatment has been assessed, we can provide relevant item numbers so you can check likely benefits with your fund before proceeding.
Confirm your own cover
Your health fund determines rebates, limits and waiting periods. We can help with the information they need, but we cannot guarantee the amount your policy will pay.
If a claim cannot be processed on the day, your fund can advise direct claiming steps.
Fees, Health Funds, Payment Options
Fees
Helpful
Current offers
Offers to check before booking
These offers are general information only. Please check the terms with the practice and confirm eligibility with your health fund before relying on an expected gap.
Children 12 and under
Gap-free check and clean offer may apply for eligible children, subject to health fund terms and the child's cover.
Children 13 to 17
A 30% check and clean discount may apply for eligible children aged 13 to 17, after any applicable health fund claim.
New adult patients
A gap-free first check and clean offer may apply for eligible new adult patients, subject to health fund terms.
Offers do not guarantee eligibility, rebates, gap-free coverage, or exact out-of-pocket amounts. Treatment suitability and claim details can only be confirmed after the relevant assessment and fund checks.
Payment planning
Ask what payment options apply to your treatment
Available payment options can be reviewed with the team. Payment is generally handled at the time of your appointment or treatment stage unless a different arrangement has been discussed with you. Ask reception to explain any conditions before you rely on an option.
Payment timing
Payment is generally handled at the time of your appointment or treatment stage, unless the team has discussed a different arrangement with you.
Staged treatment plans
For larger treatment needs, your dentist can discuss priorities and whether treatment can be staged where clinically appropriate.
Urgent dental care
Emergency costs can be uncertain until the dentist checks the tooth, gum, swelling, trauma, or broken restoration causing the problem.
Before booking
What to bring or ask for
- Bring your health fund card or digital membership details if you plan to claim.
- Bring details of medications, allergies, medical conditions, and any recent dental records if available.
- Ask for item numbers before treatment if you want to check cover with your fund.
- Tell the team if cost, timing, access, or anxiety is part of your booking decision.
- Call ahead for urgent pain, swelling, trauma, or broken dental work so the team can guide the appointment type.
Contact and access
Have a question about costs before you book?
Call reception and tell us what you are planning. If you already have a treatment plan, have it handy so we can guide you to the right next step.
Opening hours
- Monday
- 8am to 5pm
- Tuesday
- 7:30am to 6:30pm
- Wednesday
- 8am to 5pm
- Thursday
- 7:30am to 6:30pm
- Friday
- 8am to 4pm
- Alternate Saturdays
- 8am to 12pm
Cost Questions
Common questions about fees and claiming
Practical answers about itemised costs, health fund claiming, HICAPS, payment options, current offers, and what to confirm before treatment.
Your dentist will explain findings, options, timing, and likely fees before treatment begins. If a few options are suitable, those can be compared before you decide what to book next.
- Routine visits, urgent care, records, materials, lab work, and appointment time can affect costs.
- Larger treatment plans can often be staged where clinically appropriate.
- You can ask for item numbers if you want to check with your health fund before treatment.
You can review the itemised costs and ask questions before deciding what to book next.
Visit Dalkeith Dental
