Family Dental Practice in Dalkeith

Dental Care for Your Family in Dalkeith

Whether you're due for a check-up, bringing in your child, or concerned about a tooth, we'll first work out what's happening and explain what may need attention.

Dental clinician showing a young patient how to brush teeth
Dentist reviewing a dental X-ray with a patient

About Us

Start With a Conversation

You may know exactly what you need, or you may simply know that something doesn't feel right. Either way, your appointment starts with what has brought you in.

From our Dalkeith practice, we provide general, preventive, restorative, cosmetic, and children's dentistry. We'll explain what we find, discuss suitable options, and confirm costs before treatment begins wherever possible.

How We Approach Care

Our Services

Start WithWhat You Need Help With

Not sure which service fits? That's okay. Tell us what you have noticed or what you would like checked, and we can help you choose an appropriate appointment.

Not Sure What to Book?

Tell Us What Has Brought You In

Tell our reception team what is happening, and they can help you choose between a check-up, an urgent visit, or a treatment consultation.

Accreditation

What Accreditation Means for Your Visit

Accreditation sits behind many details you may not see during an appointment: how clinical spaces are prepared, how records are kept, and how care is reviewed.

Dentist reviewing treatment information with a patient

Patient Safety

Clinical spaces are prepared using infection-control and patient-safety processes.

Clinical Standards

Your records and treatment plans are documented as part of consistent clinical processes.

Clear Decisions

You can ask questions and review the information before deciding what happens next.

How Accreditation Supports Care

New Patient

What Will Happen at Your First Visit?

If it has been a while, that's okay. You can tell us what has brought you in, ask questions, and understand what your dentist finds before treatment is planned.

First Visit

At Your First Appointment

A chance to explain what has brought you in

  • Time to discuss concerns, goals, and dental history
  • Examination with findings explained in plain language
  • Next steps, suitable options, and fees discussed before treatment
Plan Your First Visit
Before Your Visit

Before You Arrive

A few details can help us prepare

  • Bring any relevant dental records or appliance details
  • Have your health fund card ready if you plan to claim
  • Tell us early if you feel nervous or need extra time
New Patient Information

Emergency Dental Care

Need Urgent Dental Help?

Dental pain can be difficult to judge on your own. You do not need to know what type of appointment to ask for; call us and describe what is happening.

Common Emergencies

Toothache, Broken Tooth, Swelling or Trauma

If you have dental pain, swelling, a broken tooth, or an injury, contact the practice so we can guide your next step.

Emergency Dentist
Patient calling the dental practice about tooth pain
Patient calling the dental practice about tooth pain
What to Do

Call Us and Tell Us What Is Happening

For urgent concerns, calling helps us understand the problem and advise whether an emergency appointment may be needed.

Request urgent appointment

Meet Our Dentists

The People You Will Meet

Your care involves more than the time in the treatment room. Meet the dentists and support team who answer questions, guide appointments, and help you prepare.

Dr Jeremy Gray smiling in a white dental coat
Owner and Principal Dentist

Dr Jeremy Gray

Owner and Principal Dentist, AHPRA Reg. No. DEN0001705352

Dr Jeremy brings a calm approach to explaining treatment options and next steps, with time for patients to understand what has been found.

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Dr Rachael Pantin smiling with folded arms in a white dental coat
Dentist

Dr Rachael Pantin

Dentist, AHPRA Reg. No. DEN0001931535

Dr Rachael provides general dental care with a focus on clear communication, steady appointments, and helping patients feel informed.

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Patient smiling at the result of her dental appointment

Your Care

What You Can Expect From Us

Our aim is for you to leave knowing what your dentist found, what may need attention, and what your choices are. If you have questions, please ask them.

Gentle Care

Appointments at a Steady Pace

Let us know if you or your child would prefer a slower pace or an explanation before each step.

Clear Guidance

Clear Treatment Planning

We explain what we find, which options may be suitable, and the expected fees before treatment begins.

Care in One Place

Care for Different Needs

The practice provides routine, urgent, children's, orthodontic, cosmetic, and restorative dental care.

Fees, Health Funds, Payment Options

Let's Talk About Costs Before Treatment

If treatment is recommended, we'll explain the expected fees before it begins. You can also ask about payment options and health fund claiming where available.

Fees

Treatment Costs

Understand the plan before you begin

  • Expected fees are discussed before treatment begins
  • You can ask which treatment needs attention first
  • Available payment options can be reviewed with the team
View Payment Options

Helpful

Health Funds

What your cover may contribute

  • Many health fund claims can be processed through HICAPS where available
  • Cover and out-of-pocket costs depend on your fund
  • The team can help you check item numbers before treatment
Ask About Health Funds
hbf
medibank
bupa
ahm
australian unity
cbhs
gmhba
hcf
hif
nib
teachers health
unihealth
hicaps
medicare
defence health
qantas insurance
gmf
gu health
ing
police health
suncorp
westfund
apia
dva

FAQs

Questions Before Booking

If you are still working out what to book, start here. These answers cover first visits, fees, health funds, nervous patients, children's care, and urgent concerns.

Yes. New patients can book online or call the practice to arrange a first appointment. If you are unsure what type of visit to choose, the team can help you start with the right booking.

  • Book a general check-up if you want a broad review of your teeth, gums, bite, and existing dental work.
  • Call the practice if you have toothache, swelling, trauma, or a broken tooth.
  • Mention if you feel nervous, are bringing a child, or need help with access to the upstairs clinic.

Your first appointment is a chance to understand what is happening and discuss options before treatment is planned.

See new patient information